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Domain Name Manager - Frequently Asked Questions

 

 

 

What does it mean to "manage" my domain? 

How do I change the information in my domain?

I lost my username and/or password. How can I retrieve it?

I have a question about how to renew my domain.

Can I change my password?

Can I manage a domain I already own?

What information can I change in my domain manager control panel?

How do I change my admin, billing, or technical contact?

Do I have to use my home address in my contact information?

How do I update the information in my account?

My default email address is incorrect. How can I update it?

I need to create a new account. How do I do that?

I have more than one account. Can I merge them all into one?

Can I have my domain URL-forwarded or redirected?

How does your URL-forwarding work?

How do I deactivate URL forwarding?

Can I have my domain's Email forwarded or redirected?

How can I disable Email forwarding?

How can I change the MX record for my domain?

Who do I contact for additional assistance?

 

 

What does it mean to "manage" my domain?

If you've ever dealt with the management of your domain, you know that with other registrars, it can be a difficult and lengthy process. The smallest change, whether changing your email address in your contact information, or altering the name servers of your host, can require multiple, confusing emails. 

Now, however, DomainsNow4U.com® gives you the ability to make all of those changes online! You can change your contact information or name servers in just a few seconds, using our secure system.  Access your domain from any web browser 24 hours a day, 7 days a week, using your username and password.

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How do I change the information in my domain?

Log on to our Domain Management System by clicking on the "Member Login" link on the left hand side. Input your username and password to log on to our secure server.  

You can see the domains you have in your account, listed 10 at a time.  (You can, if necessary, search for a specific domain you own.) Click the "Change Info" button next to the domain you wish to alter.

Each domain has a number of items you can change. You may change the administrative, technical and billing contact information, as well as the name server (DNS) info. 

For more on changing DNS info, please see " How do I change the DNS information for my Domain Name?", below.  For details about the Domain Manager Control Panel, please see " What information can I change in my domain manager control panel?"  

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I lost my username and/or password. How can I retrieve it? 

If you have forgotten your username and/or password for the domain you registered, you can request it via email.

Log on to www.DomainsNow4U.com®, and click the "Member Login" link in the left hand column. Or use this shortcut login.

Below the Login box there is a "Forgot Your Password?" field. Enter your email address and we will email your username and password immediately.

IMPORTANT: Depending on your mail system, it may take some time to receive, usually no longer than 15 minutes. You must enter the email address you used at the time of registration. 

If you have forgotten your username and password, AND your email address is incorrect or out of date, please email us. You will have to provide the last 4 digits of the credit card used to register the name.

If you cannot provide the credit card information mentioned above, you will need to provide written proof of ownership and identity. This is for security reasons.

If the domain is owned by an individual, a valid photo ID (passport, drivers license, etc.) is required.

If the domain is registered to a company or other corporate entity, we will need the notarized signatory page of the company's articles of incorporation, or equivalent document.

If you cannot provide this information, you will not be able to get access to the domain. Please Fax all information to our registrar partner, Innerwise Inc., at (847) 895-4123. Please include your contact information (email and telephone), so that we can verify the information's validity.

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I have a question about how to renew my domain.

Please see our frequently asked questions about domain name renewals.

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Can I manage a domain I already own? 

Only domains that have been registered with, or transferred to, DomainsNow4u.com® will appear in your Domain Manager Control Panel.  If you have registered a domain with another registrar, you will need to transfer it to DomainsNow4U.com® before you can manage it using our system.

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What information can I change in my domain manager control panel?
 

Here is a brief run down of the Control Panel features...

 

Organize Your Domains:

  • View a detailed list of all your domain names. Screenshot.
  • Sort by category, date, alphabetically.

Manage Your Domains:

  • Modify Domain Name Server & IP addresses.

  • Add, edit and delete Name Servers.

  • View status of recently submitted registrar transfers.

  • Obtain a copy of your credit card charges.

  • Enable URL Forwarding to point domain names to an existing web site. Screenshot.

  • Enable Email Forwarding to forward email to an existing address. Screenshot.

  • Renew your domain names - extend registration term up to 10 years. Screenshot.

  • Registration Lock : Secure against unauthorized changes.

  • Enable or disable Renewal Notices : stops renewal emails when you want a domain to expire.

  • Enable or disable Auto Renewal : make sure your domains are renewed on time.

  • DNS Service : Manage A records, CName, MX, etc..

Add Domains:

Change/Update Information:

  • Change your password.

  • Change address, credit card, email info.

  • Edit information in contact handles. Screenshot.

  • Change admin, billing & technical contacts.

  • Change the registrant (domain owner) information.

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How do I change my admin, billing, or technical contact? 

Changing the admin, billing and technical contact information can be accomplished via the Management control panel.

To begin, click the "Manage Your Domains" link in the left-hand column of our website at www.DomainsNow4U.com®. Enter your username and password. If you have forgotten your username and password, you can enter the email address you used at the time of registration to receive your username and password via email.

Once you're in the Management system, click the "Edit/ Manage Contact Handles" link. A contact handle is a shorthand version of all of your contact information. You can edit any of your contact handles here (click the "Edit" button next to the handle), or create new ones (click the "Create New Handle" link at the top of the page). Once you have the contact handle information the way you want it, return to the main screen of the Manager.

Next, click the "Assign Domain Contacts" link. A list of your domains, as well as the current DomainsNow4U.com® contact handle associated with the domains, will show. Choose the domain you'd like to change information for, and click the Continue button.

Choose what information you'd like to update: admin, billing and/or technical, and click the Continue button. You may choose any of the DomainsNow4U.com® contact handles you have set up in our system.

Click the Continue button to finalize the change. Our system will update immediately, however, it will take 24-48 hours for the information to propagate Internet-wide.

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Do I have to use my home address in my contact information?

You may use contact info of your choice for a domain. Many people are reluctant to use their personal information, especially if a domain may be objectionable to some.

This is technically a violation of the Terms of Service, which state that correct contact information must be provided. DomainsNow4U.com®, however, will not take action against you solely for that reason. We appreciate security concerns and allow you to provide whatever information you like.

Note that should your site be objected to, DomainsNow4U.com® will attempt to contact you. If your contact information is false and we cannot contact you to respond to any complaint, your domain may be deactivated.

If you need to change registrant info to something more secure, follow the procedure in our frequently asked questions about Domain Name Ownership.

We often receive requests to casually change the registrant information. Some people wish to update their address that has changed, or the company name, which has been bought out. Others want to remove their ownership information for security purposes.

Changing the registrant information requires a higher level of security, since it affects the ownership of a domain. You should also be aware that it may affect your ownership adversely. For example, should someone file a WIPO claim to this domain, one of the ways ICANN will resolve the dispute is to immediately terminate a disputed domain if the information provided is known to be false.

Should you wish to go ahead with your change of ownership, please follow the procedure in our frequently asked questions about Domain Name Ownership.

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How do I update the information in my account?

Can I change my password?

My default email address is incorrect. How can I update it?

Changing your default account information can be accomplished via the Management control panel.

To begin, click the "Manage Domain" link in the left-hand column of our website at www.DomainsNow4U.com®. Enter your username and password. If you have forgotten your username and password, you can enter the email address you used at the time of registration to receive your username and password via email.

Once you're in the Management system, if you wish to change your password, click the "Change Your Password" link. You'll be asked for your current password, as well as your new password twice. PLEASE NOTE: Once you hit the "Change Password" button, your change is finalized.

If you wish to change the default account information click the "Update Account Information" link. You'll be able to update the email address for your account, your default registrant & contact info, your default name servers and your default credit card information.

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I need to create a new account. How do I do that?

If you have domains under a username and password, you can create a new account and move a domain in your current account to that new account.

You can create a new account here.  Fill out the default information for the new account, and click Continue. If you like, you may enter the following default credit card info: VISA 4444444444444444 03/03 (This is a "dummy" credit card account.)

Once you have the new account set up, click here for instructions how to move a domain from your 'old' account to your new one.

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I have more than one account. Can I merge them all into one?

Yes. If you have more than one account at DomainsNow4U.com® with domain names in both, you can move your domains from one account to another. Please follow these steps:

1. Login to you account with your username and password. 

2. After login, go to the "Change/Update Information" section and click the "Ownership Change" link.

3. The first time you log into the "Ownership Change" section, you must choose your security question and password. You must provide this password upon subsequent visits to the "Ownership Change" section. Please choose carefully because if you forget your security password, you will not be able to get access to this section without contacting support. We keep a record of all registrant changes. If you believe fraud has been perpetrated, please contact support immediately, with proof that you were the original owner of record changes. We will investigate all ownership change cases promptly.

4. On the next page, click "Move Your Domain". A list of your domains will appear.

5. Click on the domain you want to move to another account. 

6. If the destination account already exists, please skip to step 7 below. If you need to create a new destination account, click the link as shown. There is no charge to create a new account. Note that certain fields, including credit card details, are "required", i.e. they MUST be filled to successfully create the new account. If you do not know the credit card details, you may enter the following default credit card info: VISA 4444444444444444 03/03. This is a "dummy" credit card which can be changed to the correct information later.

7. If the destination account already exists, enter its Username in the box and repeat the same Username in the 2nd box to verify. Then click the "Continue" button and follow the online instructions to complete the process.

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Can I have my domain URL-forwarded or redirected?

Yes.  URL-forwarding is a function of the DomainsNow4U.com® management control panel. Access the Manage section through our Member Login with your username and password, and select the "Enable URL-Forwarding" link in the "Services" section.  There is a nominal fee of just $4.95 per name per year to receive forwarding to the URL of your choice. 

You can use a www URL like this: http://www.yourcompany.com/yourexamplesite.html

or an IP address URL like this:

http://12.34.56.789

It will take a couple of days for your change to propagate Internet-wide. Your domain will be hosted on our servers, and will pull up the web page you specify. Therefore, you cannot specify meta tags or other domain information. Your name will be in the address bar of the browser window at all times; your "real" web address will be hidden.  You may change your forwarding destination at any time through the management control panel as described above.

You may view a screenshot of the "Enable URL Forwarding" tool here.

Note: When you enable URL Forwarding, your DNS information will change to our forwarding servers. So please do not modify or add additional DNS information.

More information about URL Forwarding.

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How does your URL-forwarding work?

When you activate URL-forwarding, you can opt for either "Header Redirect" or "Frame Load".

"Frame Load" means your domain is "cloaked", i.e. visitors will only see your domain in the browser address bar, they will not see the "real" URL you are forwarding to. This is done by using a frame on our servers, which then loads the content of your site into that frame.

This frame does not allow for any modifications by you; either title bar or meta tags, etc.. However we can add a meta-tag 'TITLE' for you to a frame load page. If this is what you want, please email support and include the domain name as well as the Username and Password of your account.

Please note that cloaking (Frame Load) may interfere with the coding of some websites with dynamic features, such as java scripts, ID tags, etc.. It will also interfere with secure websites, as part of your site will not be secure with cloaking. This will prevent the "lock" from showing up in browsers, etc..

The "Header Redirect" option results in a straight redirect to your site, with no frame. All your code, including title and meta tags, etc. will then appear, but so will the "real" URL you are forwarding to.

More information about URL Forwarding.

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How do I deactivate URL forwarding?

URL forwarding is automatically disabled after you make a DNS change. Login to your domain account with your Username and Password. After login, go to the "Manage Your Domain" section and click the "Change DNS / Hosting Info" link to update your domain's DNS. Then follow the online instructions to complete the process.

Because it will take 24-48 hours for your DNS change to propagate, URL-forwarding will remain active while the change is in progress, so that you do not experience down time for your website. Once your new DNS servers have propagated, however, and your domain is no longer residing on our forwarding servers, that will automatically render URL-forwarding inactive.

However, URL-forwarding will still be in your account for this domain for the full length of the term you chose. You may, of course, use URL-forwarding again if your new hosting doesn't work out. You merely need to change your DNS back to our forwarding servers:

NS3.ONLINEACCESS.NET
NS4.ONLINEACCESS.NET

You may also, of course, abruptly terminate your forwarding by deleting your URL forwarding address. Erase the URL you are forwarding to, and submit your change. Your domain will resolve to an error page immediately, using the bogus URL http://no-where.

More information about URL Forwarding.

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Can I have my domain's Email forwarded or redirected?

Yes. DomainsNow4U.com® gives you the option of having Email arriving at your domain automatically forwarded to an existing Email address. You can have "anymailrecipient@yourdomain.com" mail forwarded to any existing email address.

Email forwarding is a function of the management control panel. Access the Manage section through our Member Login with your username and password.  If you have forgotten your username and password, enter the email address you used at the time of registration, and we will email you your username and password.  

Once you've logged in, select the "Enable Email Forwarding" tab in the "Services" section. Select what email address you'd like to set up for your domain, as well as the email address you'd like to forward that email to. It will take 24-48 hours for your email to begin forwarding.

Later, if your real email address changes, no problem. Just return to the email forwarding section in your Control Panel and update your email address.

The cost for email forwarding is $5.95 per domain name per year for up to 10 addresses. You may purchase an additional 10 addresses for $5.95. It will take 24-48 hours for your email to begin forwarding.

You may view a screenshot of the "Enable Email Forwarding" tool here.

Note: When you enable Email Forwarding, your DNS information will change to our forwarding servers. So please do not modify or add additional DNS information.

More information about Email Forwarding.

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How can I disable Email forwarding?

Email-forwarding is automatically disabled after you make a DNS change.

Because it will take 24-48 hours for your DNS change to propagate, email-forwarding will remain active while the change is in progress, so that you do not experience any down time for your website. 

Once your new DNS servers have propagated, however, and your domain is no longer residing on our forwarding servers, that will automatically render email-forwarding inactive.
Email-forwarding will still be in your account for this domain, however, for the full length of the term you chose. You may, of course, use email-forwarding again for any reason; for example, if your new hosting doesn't work out. You merely need to change your DNS back to our forwarding servers:
NS3.ONLINEACCESS.NET
NS4.ONLINEACCESS.NET

You may also abruptly terminate email forwarding by deleting your forwarding address. Erase the email address you are forwarding to, and submit your change. Your mail will stop forwarding immediately.

More information about Email Forwarding.

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How can I change the MX record for my domain?

We provide you with two options to receive email....

The first is to specify the DNS information of your mail host. Most hosting companies provide email accounts with your hosting plan.

The other is to use our email forwarding services. This allows mail from your domain to be redirected to an existing mail account.

PLEASE NOTE- you cannot do both. If your domain is being hosted on a website hosting plan, you must get email through your host. If your domain is on our email forwarding servers, you must use our URL-forwarding services to redirect your domain to a website.

If the above options are insufficient for your needs, please check out our "DNS Service" which allows you to manage A (Address), CNAME (Alias), and MX (Mail Exchanger) DNS records.

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